Your Own Italy
Cancellation Policy
1. Deposit and Payment Terms
- A non-refundable deposit of 30% of the total trip cost is required to confirm the reservation.
- The remaining balance is due 45 days prior to arrival.
- Reservations made within 45 days of travel require full payment at the time of booking.
2. Cancellation by Client
All cancellations must be submitted in writing via email. The following penalties apply:
· Cancellation More than 45 days before arrival the 30% Deposit is non-refundable
· Cancellation 45 days or less before arrival 100% of total trip cost is non-refundable
· No refunds are provided for unused services
3. Changes to Confirmed Bookings
- Changes requested more than 45 days prior to travel will be accommodated when possible.
- Changes may incur supplier fees and administrative fees.
- Significant itinerary changes within 45 days of arrival may be treated as cancellations.
4. Travel Insurance
All clients are strongly advised to purchase comprehensive travel insurance.
5. Force Majeure
The company is not responsible for cancellations or disruptions caused by events beyond reasonable control. No refunds will be issued for force majeure events. All clients are strongly advised to purchase comprehensive travel insurance.
We would like to sincerely thank Carmen and her team for the wonderful two week itinerary planned for us in Italy as well as your dedication and constant communication in keeping us always informed with our tour guides and drivers.
Being that this was our first time traveling to Italy, Your Own Italy made our hotel (beautiful hotels) , transportation, and tour reservations for us which made our trip stress free where we could relax and enjoy our time. All the private drivers and AP Tour Guides were wonderful, gracious, very knowledgeable and informative. We really enjoyed them and learned a lot from them.