I cannot say enough wonderful things about our experience with Your Own Italy and Carmen and her team. Every detail was covered from the drivers, to the guides, the accommodations, train rides etc. They took the guess work out of the planning and helped make this 2 week trip stress free. Our concierge Melissa went above and beyond with her communication and professionalism our entire trip. We had communication from her everyday on what to expect the next day and any changes etc were all communicated to us well in advance. she was available for all of my questions at all times of the day, and was just such a pleasure to work with. I would never go to Italy again without using them. We did Rome, Sorrento, Florence and Venice with several day trips added in. Not one cancellation , not one delay. Thank you Carmen, Melissa and team! This is an A+ Company !
I fall short in having adequate words to describe what an incredible time we had in Italy.
Carmen and her team are exceptionally talented at what they do. She made every experience we had in Italy deeply special and the thought and care she takes in selecting her team, itineraries, drivers and guides was evident from the moment we landed.
We are so grateful to have found Carmen — she made our long-awaited honeymoon worth the 3 year wait. I know my parents could not be in better hands with her as they plan their upcoming trip to Italy this Fall.
I’m forever grateful to the team at Own Your Italy Travel Agency.
Thanks again for all of your assistance. I wanted you to know that this has been, hands down, the most amazing vacation I’ve ever experienced!
From the people at Hotel Calzaiuoli - Laura, Vittoria, and Sara.
To the amazing driver - Marco (now a lifetime friend who I will periodically WhatsApp message with)
To the tour guide at Machiavelli’s Vineyard - Julia… super enthusiastic, knowledgeable, warm, friendly and inviting.
The unguided stroll through San Giminangno where I met this delightful woman named Francesca who sold me the best truffle, olive old, and balsamico in Italy but also taught me some key Italian phrases…
To the tour guide to Cinque Terre - Anna Fabrizi… an artist in her own right, teacher, educator, but lover of life and all things Italy.
Her knowledge of her region knows no bounds. Her welcoming attitude and friendly demeanor are a joy…)
Then here was the team at Own Your Italy..
Carmen got me squared away with the high level details, heard me out and custom designed a tour for me.
Melissa then took over and was super communicative from there on. I had a few adjustments on the fly to the itinerary and she handled it effortlessly.
Each afternoon, I got a message via WhatsApp telling me what was going to happen the next day, who would be my driver, and always some positivity within the messages.
For my first time in Italy, the food was amazing, the culture was beautiful, the artwork and architecture was breathtaking but the people… the people of Italy stole my heart away. This was the best vacation ever and you should know that I’ve spent a fair amount of time in the Caribbean and traveling. Own Your Italy organized this so effortlessly. You were flexible, you were communicative, you were amazing.
I don’t believe there are accidents. I’m grateful for your organizing my experience here and so appreciate the work you did in putting this together.
That’s a really, really longwinded but appreciative way of saying, Gratsi… non, non Gratsi mille!
To say we enjoyed our time in Italy would be a tremendous understatement.
It was everything we could have dreamed of, and more.
Our guides, drivers and staff were all incredible, not to mention every restaurant recommendation was spot on.
I will say that the price tag for this trip seemed a bit steep at first, but after experiencing everything we did, it was so well worth every penny.
Our "on the ground" contact, Melissa, was nothing short of amazing.
Constantly communicating with us and assisting with anything and everything, it took all the guesswork and stress out of our journey and let us focus on all the beauty Italy has to offer.
It was a pleasure working with Carmen and her staff, and I hope to do it again in the future. (there's just so much beauty to still see in Italy!)
Your Own Italy designed a custom tour of Florence and Tuscany for us, they were very easy to work with to come up with an itinerary that focused on the places we wanted to see on our first trip to Italy. All of the hotels they selected and private tour guides were excellent as were the drivers. You avoid all the lines and get a tremendous education in the bargain. It totally took the stress off us and let us enjoy all that Florence and Tuscany have to offer. Italy really is as beautiful as the pictures you have seen lead you to believe. Everything ran like clockwork.
Our trip to Italy was such an amazing experience any beyond my wildest dreams. Everything was so seamless. Carmen and her team at Your Own Italy customized the perfect trip to meet our needs, goals and desires.
I don't write too many reviews. But I do have to write one for this company. When you are planning a trip to see many different locations and you want it to be well coordinated and run as smoothly as possible, you call Your Own Italy. I was frustrated trying to do it with out help. Google searches, my own research didn't go so well. I ran into a friend that used Carmen and her team. He basically said call them and it will all get handled. We haven't travelled in a few years due to covid and work, so we wanted this trip to be special and as stress free as possible. Thanks to Carmen and her team, it was. There was a strike at the train station in one of the towns. We were quickly re routed with a driver to take us from one town to the other with out any delays or issues. highly recommend.
Every detail of our trip to Rome, Florence and Venice was perfectly planned. We learned about the history, art and people from each region. We had amazing guides and drivers. The recommended tours and restaurants were fabulous. Our tour coordinator was always available for questions. It was a trip of a lifetime.
Carmen and her staff made my husband's and my 3-week customized vacation throughout Italy (9/24/2024 - 10/13/2024) a trip of a lifetime - completely stress-free and without a hitch! Everything was perfectly planned and perfectly executed. We stayed in 7 lovely boutique hotels while visiting numerous cities and regions throughout the country. All our train and tour tickets were taken care of, our awesome drivers and amazing and very knowledgeable private guides were always waiting for us at the appointed time and place. Every recommended restaurant was excellent, and seating was reserved for us! Our wonderful concierge, Melissa (who was an absolute joy to work with) was in daily contact and kept us well informed. Even more wonderful was knowing she was available 24-7 should we need anything. Carmen, Melissa and her staff gave us absolutely everything we asked for and so much more than we expected for our Italian vacation! We can't sing high enough praises for "Your Own Italy".
We (4 of us) recently completed an Amalfi tour that began in Florence and concluded in Rome, and I couldn’t be more impressed. The transfers throughout the trip were seamless, allowing us to enjoy the journey without any stress. The walking tours in each location were incredibly enlightening, offering deep insights into the history and culture of these beautiful cities.
The hotels Your Own Italy arranged were top-notch, providing luxury and comfort at every stop. We also had a few train trips along the way, which were enjoyable and added to the authentic Italian experience. Overall, I’d highly recommend choosing this kind of personalized tour over a cruise. It was an unforgettable way to explore Italy!
Booked a custom tour of the Roman forum and Palatine during a recent solo trip to Rome. Excellent experience with Fabio -- he tailored the tour on the fly to my interests and level of knowledge about Roman history.
Customer service from Your Own Italy was top-notch. I messed up and scheduled for the wrong day (I'm an American and was looking at an Italian calendar, where the week starts on Monday.) So my driver showed up at my hotel a day before I was expecting him and I was already halfway to Pompeii.
I didn't expect YOI to re-accomodate me, but they shuffled things around and rescheduled the whole tour for the next day with a different guide at no extra cost. Very generous, since it was my mistake.
Carmen, thanks for running a great company! It was such an excellent experience and great customer service.
Thanks to Carmen and her entire team for making our experience so memorable and enjoyable. Each and every guide, driver and host were exceptional and made our trip one we will never forget. We look forward to visiting Italy again very soon & will be sure to reach out to Carmen when we do.
Happy New Year!
